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Privacy Policy

We are committed to acting in accordance with the General Data Protection Regulation and in keeping your details private. We do not release your details to third parties, except when required by law. We will take appropriate steps to protect your privacy. 

Your right to privacy is very important and that’s why we have put a policy in place to protect your personal information and intellectual property. When you choose to provide us with information about yourself, your business and your project, we recognise that you trust us to act in a responsible manner.

As a condition of enquiring via a Express Composite Solutions website or advertisement, you consent to the relevant terms and conditions as described in this Privacy Policy, which may be updated periodically. You have the option at any point to unsubscribe from email communication.


About Express Composite Solutions (ECS)

ECS provide fast-turnaround pattern, mould and non-metallic machining solutions to customer specifications. We pride ourselves on always doing what we say we will do, when we say we’ll do it.

Our modern 5-axis machinery, use of scale measuring and laser measuring equipment mean that we’re able to produce complex designs to tight tolerances.

We serve a variety of industries and markets, including: F1 and motorsport, airline seats and consoles, white goods and appliances, handheld devices, scale models, bicycles, and wind tunnel modifications.

We are used to dealing with confidential projects for our customers and often sign Non-Disclosure Agreements (NDAs) to protect our customer’s Intellectual Property.


How your information is collected

During the registration process and for account management, our enquiry forms require the user to provide some or all of their first name, last name, company name, email address, phone number, and message. We use a form’s customer contact information to follow-up with the client about their enquiry, and will use it for future communications, if needed.

Upon completion of this form, you have consented to us contacting you based upon legitimate interest in our business and services.

Furthermore, any additional information gathered during the discussion of your enquiry (via telephone or email), is treated in the same manner as website form data.


How we use this information

Based upon legitimate interest, we process your data to facilitate your enquiry, and market our products via email communications, amongst other methods.  We may use cookies to deliver content specific to your interests. In addition, our web servers track information about visits to our websites. For example, we compile statistics that show the daily number of visitors to our sites, time on site, frequency of visits, the daily requests we receive for particular pages on our websites, what countries those requests come from, and any significant data patterns. These aggregated statistics are used internally to better provide services to customers, but the statistics contain no personal or business information and cannot be used to gather such information.

We will not disclose customer information to unaffiliated third parties, other than:

  • Where the client requests or consents to disclosure.
  • Where we are legally required to do so (e.g., in response to a court or fraud investigation).
  • Approved GDPR compliant third-party platforms we use for accounting etc.
  • Where we have agreed to provide information under negotiated contracts and where the client has been informed about the possibility of sharing information for specific purposes through a prior direct communication.


Contacting us

ECS believes that protecting each person’s right to privacy and business intellectual property is fundamental to the quality of customer relationships. If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us 01327 855522

This notice was last updated on 18/12/2021